Hyatt Gold Passport is the loyalty programme for the Hyatt chain of hotels, which includes such brands as: Park Hyatt, Andaz, Grand Hyatt, Hyatt, Hyatt Regency, Hyatt Place, etc. (it’s certainly refreshing to have a chain use its main name for its various brands, rather than consultant-creations such as Element or Aloft!!) If you aren’t familiar with the chain and the programme, you should take a look around the Hyatt Gold Passport website.
Achieving Elite Status
Hyatt Gold Passport has two levels of elite status: Platinum and Diamond. To achieve Platinum status, you need 5 stays or 15 eligible nights in a calendar year. To reach Diamond status, you need 25 stays or 50 nights.
Hyatt Gold Passport also has a Lifetime Diamond scheme, which involves having 10 years of Diamond status AND 1 million base points (which is equivalent to spending $200,000 at Hyatt hotels!!!)
Published Benefits of Elite Status
Platinum members receive:
- 15% bonus points
- Room upgrade to a “preferred room”, which may be on a higher floor, larger room, etc.
- Free internet
- Guaranteed room with 72 hours notice
- Late check-out until 2 p.m. (subject to availability)
Diamond members receive:
- 30% bonus points
- upgrade to the “best room”, excluding suites
- access to the lounge which will provide breakfast and evening hors d’oeuvres. If no lounge is available at the property in question (or if you are denied entry due to high demand), you will receive complimentary full breakfast in the restaurant (plus 2,500 bonus points in the case of denied entry)
- 4 certificates valid for suite upgrades on paid stays of up to 7 days in duration (with some properties excluded)
- 500 or 1000 bonus points OR a free food/drink amenity
- Free internet
- Guaranteed room availability at 48 hours notice
- Late check-out until 4 p.m. (subject to availability)
Unpublished Benefits / The Inside Scoop
Status Matching – Hyatt Gold Passport do not do straight status matches. They instead offer Diamond challenges for those with top-level elite status in Hilton HHonors, Marriott Rewards, Starwood Preferred Guest and IHG Rewards Club. Recent reports suggest that the challenge will involve being given trial Diamond status for 60 days, with 12 nights required to reach Diamond. As an additional bonus, you would receive 1,000 bonus points for each of your first 6 nights during the challenge.
Room Upgrades – One of the interesting elements of Hyatt Gold Passport is that suite upgrades can be confirmed ahead of your stay by using one of your four Diamond upgrade certificates (for paid stays only). So, although the lottery of potentially getting upgraded at one of your regular stays is fine, it is surely much appreciated to be able to confirm upgrades on stays where you would value the upgrade most.
Comparison with Other Chains – Hyatt Gold Passport Diamond status appears to me to be the most appreciated top tier status amongst the major chains. Lounge access/breakfast, etc. are comparable to the other major chains (with clear rules on compensation when these might not be available). But mostly, everybody LOVES the confirmed upgrades. And I don’t blame them… it’s a fantastic perk. Unfortunately for most Europeans however, there are very few Hyatts around Europe, and certainly not many of the cheap ones (like Hyatt Place / House) that could be used to acquire Diamond status without spending a fortune.
When Paying Yourself – Is Aiming for Status Worth It?
Hyatt have recently joined Topcashback and Quidco, offering 3% cashback so that’s certainly an improvement on Starwood, etc.
But, for those in Europe, Hyatt is a bit of a niche chain. If your travel patterns allow you to stay at Hyatt hotels, you probably already know much more than I do about Hyatt Gold Passport and whether status matters to you. For the rest of us, elite status with the programme sounds great, but it’s hard to see HOW to achieve elite status at a reasonable cost and how to TAKE FULL ADVANTAGE OF IT. So, in that respect, other programmes make more sense give their wider offering of hotels.